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Customer Service Advisor (Part-Time, Temporary Contract)
Location: Liverpool
Contract Type: Temporary (until end of January 2026) immediate start
Working Hours: Part-time, flexible between 15 - 24 hours per week
Working Days: Wednesdays, Thursdays, and Fridays between 08:00-18:00
Hourly Rate: £12.60ph
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About the Role
As a Customer Service Advisor, you'll play a key role in maintaining strong relationships with existing customers. Using internal systems, you will:
* Contact customers due for service and MOT appointments (including some sales activity)
* Promote additional products and services
* Manage and update customer databases
* Provide administrative support to the service team
* Occasionally cover basic service advising duties during staff absence
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What We're Looking For
This role is primarily phone-based, so previous experience in a call centre or telephone sales environment is preferred. You'll also need:
* Strong working knowledge of Microsoft Word, Outlook, and Excel
* Excellent written and verbal communication skills
* High attention to detail and ability to multitask
* A proactive, team-oriented attitude
* A passion for delivering outstanding customer service
* Proven ability to up sell and handle customer queries confidently
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Ready to apply or want to learn more?
We'd love to hear from you!
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age