Job Title: Warehouse Manager
Interested in this role You can find all the relevant information in the description below.
Location: Gatwick
Employment Type: Full time / Permanent
Reports To: Operations Manager
Shifts: Monday to Friday
Job Summary:
We are seeking an experienced and results driven Warehouse Manager with strong B2C experience to oversee daily operations in our warehouse.
The ideal candidate will have hands on experience managing high volume ecommerce fulfilment and a solid understanding of warehouse management systems, will be expected to be hands when required but not at all times.
Key Responsibilities:
Manage all day to day warehouse operations which includes receiving, picking, packing, shipping, and returns.
Ensure efficient and accurate order fulfilment.
Implement and optimize processes for inventory control, space utilization, and material handling.
Use WMS systems to track inventory, monitor performance and generate reports.
Lead, train and supervise a team of warehouse operatives and team leads.
Coordinate with customer service, logistics, and ecommerce teams to ensure smooth order flow and resolve issues.
Monitor KPIs such as order accuracy, on time shipping, inventory shrinkage, and return rates.
Maintain compliance with health & safety regulations and company policies.
Drive warehouse efficiencies by identifying and implementing process improvements to maximize productivity, accuracy, and cost-effectiveness.
Experience in managing high number of SKU's and ensuring best operational practise
Set up, document, and maintain fundamental warehouse procedures and workflows across receiving, storage, picking, packing, shipping, and returns.
Oversee the onboarding of new clients and products, adapting workflows to support a wide variety of brands and product types.
Ensure compliance with retail customer requirements, including labelling, routing, and retailer-specific standards.
Leverage warehouse management systems (such as Mintsoft or similar) and barcode/EAN scanning technology to support real-time inventory accuracy and operational excellence.
Requirements:
Proven experience (3-5 years minimum) as a Warehouse Manager or similar role in a B2C/e-commerce environment.
Experience with WMS and ecommerce platforms.
Leadership and people management skills.
Excellent organizational and problem-solving abilities.
Familiarity with logistics and shipping software and processes.
* We are only able to accept applications from candidates with previous experience for this role.
If you do not hear from us your application has been unsuccessful.
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