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Sales associate

Greenhithe
TAG Heuer
Sales
Posted: 20h ago
Offer description

Overview

At TAG Heuer and as a member of LVMH Watches & Jewellery division, you will have the opportunity to work with iconic luxury timepieces and play a key role in crafting an unforgettable client experience. The company provides exclusive training and development opportunities to empower growth. We encourage people of all backgrounds and abilities to apply and are committed to equal opportunities, diversity and inclusion within our teams.

Privacy Notice: https://www.lvmh.com/personal-data/

MAISON 1860, Saint-Imier – TAG Heuer’s heritage and brand ethos are described in the following excerpt about the brand’s history and partnerships.


Responsibilities

* Plays a central role on the sales floor, increasing boutique sales and achieving objectives by working on personal KPIs and delivering memorable experiences and services in store.
* Supports colleagues and other team members in the boutique.
* Maintains omnichannel focus to ensure the best client experience across all client touchpoints.
* Proposes new ideas to develop sales (merchandising, events, product mix).
* Acts as a client development specialist who leverages all available resources to build long-lasting personal connections with clients.
* Embodies TAG Heuer’s brand DNA and acts as a passionate brand ambassador in and outside the boutique, especially at events.
* Achieves individual clienteling objectives (outreaches, appointments, sales from appointments) using available tools.
* Ensures qualitative client data collection and uses insights to address clients in a personally relevant way to grow the business.
* Communicates the brand story, DNA, advantages and technical details to build trust and long-lasting relationships.
* Contributes to daily processes under the supervision of Boutique management (inventory, cash, security, store opening and closing).
* Leverages tools (CEGID, Salesforce) and performs visual merchandising activities as required.
* Coordinates aftersales operations until the return of the watch.
* Adheres to grooming, attitude, and visual merchandising guidelines (window, product presentation, catalogs).
* Contributes to a positive, inclusive and supportive work environment and to store maintenance.
* Ensures compliance with internal control policies.


Profile

* Same core responsibilities as listed above in the role description, emphasizing clienteling and omnichannel sales.
* Demonstrates ability to build long-lasting relationships with clients and to communicate the brand story effectively.


Seniority level

* Entry level


Employment type

* Full-time


Job function

* Sales and Business Development
* Industries: Retail Luxury Goods and Jewelry

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