Product Support Engineer – Rail – Rolls‑Royce
Stoke Gifford & Laira (Depot Based)
Full‑time, Mon – Fri
Permanent contract
What You Will Be Doing
* Perform preventative, scheduled maintenance and/or corrective maintenance activities in accordance with the maintenance schedule, manuals and contract.
* Actively participate in the ongoing continuous improvement activities for both maintenance and procedures. General new suggestions for improvement.
* Conduct planned maintenance tasks in accordance with the operating instructions.
* Attend and participate in meetings with the customer where necessary to obtain sign off for work that has been carried out on the customer’s equipment.
* Undertake fault finding and repair when required using appropriate technical information (e.g. technical drawings and fault finding guides).
* Complete relevant documentation for all work carried out in order to accurately record activities that are recorded for the company and the customer.
* Proactively involve in the Company’s HSQE management processes.
* Maintain cleanliness of the SGB onsite facilities.
* Attend local and factory training courses when necessary to ensure skills remain current.
* Participate in 24/7 shift working, including callout when required.
* Work as a mobile engineer if required; van will be provided.
* Carry out any other related activities reasonably required, e.g. to cover work in another depot.
* Accurately report parts used during service work as per internal processes to ensure stock is effectively controlled and accounted for.
* Make effective use of IT systems such as Go!Care, C4S, eWeb, Go!Manage, Go, Diasys, Outlook, etc.
Who We’re Looking For
To be considered for this exciting role, you will require:
* Prior engineering background with role‑relevant qualifications.
* Proactive with good initiative.
* Organisational skills and ability to work flexibly.
* Safety‑focussed individual.
* A collaborative approach to work.
Benefits: We offer excellent development, a competitive salary and exceptional benefits. These include bonus, employee support assistance and employee discounts.
We are an equal opportunities employer. We’re committed to developing a diverse workforce and an inclusive working environment. We believe that people from different backgrounds and cultures give us different perspectives, and the more perspectives we have, the more successful we’ll be. By building a culture of respect and appreciation, we give everyone who works here the opportunity to realise their full potential.
This list is not exhaustive and may change.
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