Overview
Phlebotomist – Cheltenham – (Job Ref: 25/PHCT)
Randox Health continues to be at the forefront of clinical diagnostics, dedicated to improving health worldwide with our disruptive technology and innovative diagnostic solutions. Our staff are at the heart of everything we do and achieve. We have an exciting new career opportunity for a Phlebotomist within our clinic in the John Lewis store in Cheltenham.
Location: Randox Health, John Lewis - 123 High St, Cheltenham GL50 1DQ.
Contract Offered: Full-time, Permanent
Working Hours / Shifts: 40 hours per week, across 5 days – 9am to 6pm, Monday to Saturday and 11am to 5pm on a Sunday.
For this position, as you may be in contact with live blood samples, you must be vaccinated against Hepatitis B or be able to get it following a successful interview stage.
In line with Care Quality Commission guidelines, the successful candidate will be required to undergo an enhanced Disclosure and Barring Service check.
What does Randox Health do?
Randox Health encourages individuals to adopt a personalised, preventative approach to health and well-being, using Randox technology to measure hundreds of health biomarkers and generate data to predict future health concerns and identify early signs of illness. Our biomarker tracking service allows you to establish a health baseline and monitor improvements over time.
About Randox Health: For almost 40 years Randox has been at the forefront of clinical diagnostics, with clinics across the UK and Ireland and a mobile service for client visits. In early 2020 Randox helped respond to the COVID-19 pandemic with rapid diagnostic testing.
Responsibilities
This role is responsible for ensuring customers have an excellent experience from the moment they enter our clinic and includes taking blood samples from private and corporate clients. This is a varied role that may also include the following responsibilities:
* Conduct comprehensive client appointments, including blood and urine sample collection, personal health measurements, and data entry into our Patient Information Systems (PIS).
* Demonstrate sensitive communication to ensure client understanding and consent.
* Maintain accurate records in PIS, uploading all relevant documentation.
* Represent the company professionally at offsite events and appointments.
* Engage in upselling and cross-selling at our private health clinic.
* Proactively drive sales and exceed targets.
* Complete company forms, specimen labelling, and laboratory test order forms accurately.
* Demonstrate high IT literacy to manage various software systems and daily tasks.
Essential criteria
* Previous phlebotomy experience
* Phlebotomy certificate of competence
* Valid UK driving license
* Flexibility with working hours, as required by the business inclusive of evenings and weekends
* Exemplary customer service skills and experience
* Ability to manage existing clientele and generate new clientele at the same time
* High level of IT literacy
* Right to work in the UK without visa sponsorship
Desirable
* Experience in a private healthcare setting
* Proficiency in the use of Microsoft packages
* Confidence and experience working internal / external events
* Sales / Retail experience
How do I apply?
Click Apply on the site where you see this advert; they will submit your CV to Randox for review. This advert may be open for up to 30 days, though we may close it early if we receive sufficient applicants.
About Randox Health: Randox has been at the forefront of clinical diagnostics for almost 40 years, with state-of-the-art clinics in over 30 locations across the UK and Ireland. A mobile service enabling Randox Health staff to visit clients is also available.
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