About The Role
Are you looking for a fun and fast-paced environment to work in, with great benefits?
Could you help us inspire the team to provide outstanding customer service and create lasting memories for our customers?
If so, then look no further!
The Why...
Join Hollywood Bowl Group as a Team Leader. In return, you'll get:
* The opportunity to earn an extra 50p per hour, paid monthly
* Access to apprenticeship programmes and our in-house management training
* Optional pension plan
* Additional holiday days with length of service, up to five days
* Ongoing training and career development opportunities
* Free game vouchers every month
* 30% discount on food and drink for you and up to five friends
* 50% off food when working
* Access to our Team Member Support Programme, including counselling, life coaching, cognitive behavioural therapy, and Mental Health First Aiders
* Long service awards
* A £15 donation to our charity partner upon completing induction
* Enhanced maternity, paternity, adoption, and shared parental leave benefits
* Opportunity to join our healthcare cash plan
The What...
As a Team Leader, you'll lead and inspire the team on shift, ensuring our customers have an unforgettable experience. Your responsibilities include welcoming customers, setting up your department for success, and coaching your team. Your professional, energetic, and enthusiastic approach will help deliver an enjoyable, value-for-money experience for our customers.
Opening Hours and Shift Patterns
Our centres are typically open from 9am to midnight, seven days a week. Peak times are evenings, weekends, and school holidays, when we require availability from applicants. Typical shifts include:
* Weekday AM: 09:00 - 17:00
* Weekday PM: 17:00 - 00:00
* Weekend AM: 09:00 - 18:00
* Weekend PM: 16:00 - 01:00
Shift times may vary by centre, and will be confirmed at interview. You will receive thorough induction and ongoing training, with opportunities for career progression, including apprenticeships and management training.
Requirements to be a successful Team Leader
* Experience supervising a team
* Excellent customer service and communication skills
* High energy and ability to work in a fast-paced environment
* Supportive and friendly team player
* Flexibility with working hours and shifts
* Basic literacy and numeracy skills
The Who...
Hollywood Bowl Group is passionate about bringing families and friends together for fun and healthy competition. Since listing on the stock market in 2016, we've expanded to 75 centres in the UK and 15 in Canada, operating under the Hollywood Bowl, Putt & Play, and Splitsville brands. We aim to grow further, opening approximately three new sites each year. We value diversity and inclusion, promoting equal opportunities and recognizing the contributions of all employees, believing that diversity makes us more relevant, competitive, and resilient.
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