FM Contracts Manager – 6–9 Month FTC
A fantastic opportunity has arisen for an experienced FM Contracts Manager to lead performance improvement initiatives across a range of soft FM services for a client-side – mixed-use portfolio.
This fixed-term role will focus on ensuring service excellence, contractual compliance, and continuous improvement across key service lines, delivering both value for money and an enhanced user experience.
Key Responsibilities
* Act as the client-side lead for soft FM contract management, ensuring service providers meet agreed KPIs and SLAs.
* Lead performance improvement across soft FM services including security, cleaning, catering, waste management across the portfolio.
* Identify and implement opportunities for cost efficiency, service enhancement, and operational improvement.
* Build and maintain strong relationships with internal stakeholders and external suppliers.
* Provide clear, data-driven reporting and recommendations to senior leadership.
* Contribute to the development of the FM strategy and procurement planning.
To Be Considered
* Proven track record in client-side FM contract management, ideally within mixed-use commercial environments.
* Experience leading performance improvement across multiple soft FM disciplines.
* Strong commercial acumen with a focus on value for money.
* Excellent stakeholder management and communication skills.
For a confidential discussion, please contact: Daniah Williams
07989 435 960 | daniah.williams@mrgglobal.com