Horizon Distribution part of Shiji Group is looking for an experienced and dynamic Head of Operations & Business Support to manage & continuously improve all aspects of our operations. You will look after all aspects of our after‑sales operation for both of our products Horizon Distributions online booking platform and IcePortal Content. You will be a tech savvy analytical person who likes to explore how to use technology to do things better & faster. You will be a good communicator. Professional & presentable you can meet and talk to our customers directly.
Responsibilities
* Manage implementation support & PMO teams across different regions.
* Identify areas of operational & technical optimization lead such initiatives.
* Support the Managing Director in other business administration tasks.
* Some travel is required about 4 times a year.
Qualifications
* Experience in hotel distribution industry.
* Experience running a support operation.
* Experience in managing teams across different cultures.
* Technical experience in API integrations connectivity.
* Chinese language skills highly preferred.
Additional Information
* Exciting job within a creative environment and the opportunity to make a real impact on the business.
* Grow your experience with web and cloud technologies in a very innovative technology environment.
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