Customer Success Executive
Location: Lancing
Job Type: Full-time, Permanent
Salary: From £27,000 DOE
Hunters’ client, a long-established company, is seeking a confident Customer Success Executive to join their friendly team.
Customer Success Executive - The Role
Build strong relationships with existing customers and become a trusted point of contact
Handle inbound enquiries via phone and email, delivering a professional and responsive service
Support customers with product recommendations and technical queries
Follow up quotations, customer orders, and ongoing enquiries
Work closely with suppliers and internal teams to ensure excellent service delivery Customer Success Executive - The Fit
Confident communicator with excellent phone and email manner
Strong organisational skills and attention to detail
Enjoys building rapport and delivering excellent customer experiences
Positive, proactive approach with good problem-solving ability
Previous customer service, account management, or sales support experience desirable What’s on Offer
Monday to Friday working hours
Pension scheme
Full product and industry training
Casual dress and free onsite parking
Friendly and supportive team culture
Regular staff socials and team events
Long-term progression opportunities within a growing business This role is ideal for someone who enjoys working closely with customers, learning technical products, and becoming a key part of a supportive and growing commercial team