Title: Food and Beverage Supervisor
Location: Audley End House, Saffron Walden, Essex, CB11 4JF
Salary: From £27,015 per annum, depending on skills and experience
Hours: 36 hours per week
Type: Permanent
Reference: 16432
Heritage is for everybody, and we are here for heritage.
We are looking for a Food and Beverage supervisor to join our team. The role is full time and permanent, working 36 hours per week.
Benefits
* Salary from £27,015, depending on skills, experience and location
* 25 days holiday plus bank holidays, pro rata, rising to 28 days after 3 years
* Matched pension contributions up to 10%
* Flexible hours
* The opportunity to progress your career within the heritage sector
* Subscriptions to professional bodies
* Free access to all English Heritage sites for you and up to six friends and family members
* 25% discount in our shops and cafes
* Enhanced maternity, paternity or shared parental leave
* Options to buy additional leave
* An inclusive working atmosphere where everybody is supported from all backgrounds, religions and with different needs
* Opportunities to go to some of our great live music and history events
This is a great opportunity for an experienced Food and Beverage professional to drive and lead the team towards improving income and high standards across all outlets. This position offers an excellent opportunity for you to develop leadership skills, expand operational knowledge, and play a key role in enhancing our visitor experience around the whole site.
As Food and Beverage supervisor, you will be supporting the manager in the daily running of all the food outlets at Audley End House. You will oversee the day‑to‑day operation of our tearoom, Cart Yard Cafe, ice cream van and kiosk. You will help support the manager with events, lead and support our food and beverage assistants to ensure excellent customer service throughout.
Help to develop our F&B offer and ensuring full compliance with food safety legislation, COSHH, HACCP and other legislation.
Qualifications
* Strong leadership skills to motivate, guide and support the front of house staff.
* Excellent communication abilities to coordinate with visitors, staff and management.
* Solid understanding of food safety, hygiene standards, and health & safety regulations.
* Ability to handle customer concerns professionally and maintain high service standards.
* Good organisational and problem‑solving skills to manage shifts, stock, and daily operations.
* Sound knowledge of all kitchen aspects and food preparation.
* Level 2 or above Food Hygiene certification.
Interviews will be held week commencing 25th May 2026 at Audley End House and Gardens.
To discuss workplace adjustments or working patterns, please contact Elizabeth Clarke, Food and Beverage Manager, Elizabeth.Clarke@english-heritage.org.uk. No agencies, please.
Find out more about us and what we do: https://www.english-heritage.org.uk/about/ You can also meet some of our people and hear about why they enjoy working with us: https://www.english-heritage.org.uk/about/our-people/careers-with-us/
Everybody’s welcome at English Heritage. We are committed to making sure that English Heritage is an equitable, diverse and inclusive place to work. You can connect with others through our EDI networks as a member or ally.
We take wellbeing seriously. We are committed to ensuring everyone feels safe at work and can carry out their role. To support this, we have a network of Mental Health First Aiders, regular information and awareness events, unlimited access to an Employee Assistance Programme and work with our people to implement reasonable adjustments.
You will need to refer to the following documents when completing your application.
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