Job summary
Oak Tree Surgery and Pensilva Health Centre are seeking a motivated and enthusiastic qualified dispenser to join our expanding friendly and dynamic team. The successful candidate will be based at Pensilva Health Centre on a 36 hour per week contract, 8am-6pm over four week days (day off to be confirmed).
To be responsible for the processing of prescriptions in accordance with practice policy and extant legislation. In addition, the post-holder will be required to support the dispensary lead in ensuring a high-level of service is delivered at all times, whilst supporting the multi-disciplinary team in line with the strategic objectives of the practice.
Main duties of the job
The following are the core responsibilities of the Dispenser. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:
* To be responsible for checking all medicines dispensed, ensuring there are no discrepancies
* Dispensing medicines to the entitled population safely and accurately
* Collecting prescription charges in accordance with dispensary protocol
* Maintaining stock levels within the dispensary, liaising with the dispensary lead to facilitate reordering
* Receiving and storing supplies in accordance with current policy, ensuring the cold chain is maintained where applicable
* Ensuring controlled drugs are dispensed with in accordance with practice policy
* Safe disposal of returned and / or out of date medicines
* Ensuring all repeat prescriptions are processed within a 5 working days timeframe
* Providing patients with advice regarding all prescription matters
* Process prescription requests via email, phone, face-to-face and online
* Assisting the Dispensary Lead in the preparation of monthly returns
* Maintaining a clean and safe working environment at all times
* Maintain accurate records at all times, read coding entries appropriately
Candidates must have completed the Level 2 Dispensary/Pharmacy NVQ qualification and completed their 1000 dispenser training hours. Candidates who do not meet this criteria need not apply.
Advert may be closed early upon receipt of suitable applications.
About us
Business Objective: To be leaders in the health and wellbeing of our staff and patients.
We are a large innovative practice operating from two sites situated in South East Cornwall with a great mix of rural and market town patients.
* Fun, friendly, and highly motivated team of individuals who all work together in a welcoming and supportive environment
* Stable and long established large practice operating from two modern purpose built buildings (both dispensing sites)
* 17,300 patient list size
* Strong Clinical and operational teams working collaboratively, striving towards outstanding patient service
* Excellent IT support systems
* In house pharmacy staffed by a Pharmacist led medicines management team
* Teaching and GP Training Practice
* Remote triage practice using the latest technology to deliver virtual consultations
* In house clinical research unit and EMIS Web clinical system
* Green Impact for Health Platinum Award
* Business Social and Team Building Events
* Half day practice closures for mandatory training
Details
Date posted
23 February 2026
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Full-time
Reference number
A
Job locations
Pensilva Health Centre
School Road
Pensilva
Liskeard
Cornwall
PL14 5RP
Job description
Job responsibilities
The following are the core responsibilities of the Dispenser. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:
* To be responsible for checking all medicines dispensed, ensuring there are no discrepancies
* Dispensing medicines to the eligible population safely and accurately
* Collecting prescription charges in accordance with dispensary protocol
* Maintaining stock levels within the dispensary, liaising with the dispensary lead to facilitate reordering
* Receiving and storing supplies in accordance with current policy, ensuring the cold chain is maintained where applicable
* Ensuring controlled drugs are dispensed in accordance with practice policy
* Safe disposal of returned and / or out of date medicines
* Ensuring all repeat prescriptions are processed within a 5 working day timeframe
* Providing patients with advice regarding all prescription matters
* Process prescription requests via email, phone, face-to-face and online
* Assisting the Dispensary Lead in the preparation of monthly returns
* Maintaining a clean and safe working environment at all times
* Maintain accurate records at all times, read coding entries appropriately
Candidates must have completed the Level 2 Dispensary/Pharmacy NVQ qualification and completed their 1000 dispenser training hours. Candidates who do not meet this criteria need not apply.
Job description
Job responsibilities
The following are the core responsibilities of the Dispenser. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:
* To be responsible for checking all medicines dispensed, ensuring there are no discrepancies
* Dispensing medicines to the eligible population safely and accurately
* Collecting prescription charges in accordance with dispensary protocol
* Maintaining stock levels within the dispensary, liaising with the dispensary lead to facilitate reordering
* Receiving and storing supplies in accordance with current policy, ensuring the cold chain is maintained where applicable
* Ensuring controlled drugs are dispensed in accordance with practice policy
* Safe disposal of returned and / or out of date medicines
* Ensuring all repeat prescriptions are processed within a 5 working day timeframe
* Providing patients with advice regarding all prescription matters
* Process prescription requests via email, phone, face-to-face and online
* Assisting the Dispensary Lead in the preparation of monthly returns
* Maintaining a clean and safe working environment at all times
* Maintain accurate records at all times, read coding entries appropriately
Candidates must have completed the Level 2 Dispensary/Pharmacy NVQ qualification and completed their 1000 dispenser training hours. Candidates who do not meet this criteria need not apply.
Person Specification
Experience
Essential
* Experience of dispensing medication in a Pharmacy, Hospital or Primary setting.
Desirable
* Experience of working in a GP Dispensary.
Qualifications
Essential
* Candidates must have completed the Level 2 Dispensary/Pharmacy NVQ qualification and completed their 1000 dispenser training hours. Candidates who do not meet this criteria need not apply.
Knowledge and Skills
Essential
* Ability to fulfil criteria outlined in the Job Description
* Excellent communication skills
* Excellent organisation skills
* Level of English language competency and communication skills necessary to perform this role safely and effectively
* Good interpersonal skills
* Excellent IT skills including MS Office, electronic Patient Management Systems and web-based technology
* Ability to work flexibly with people as part of a team
* Confidence to work with staff at all levels
* Ability to work under pressure in an organised manner
* Prioritise and meet deadlines
* Ability to work effectively in an autonomous manner
Desirable
* Experience of working in a GP Dispensary
* Experience of working with EMIS Web clinical system
* Experience of using Titan (cloud based dispensing system)
Person Specification
Experience
Essential
* Experience of dispensing medication in a Pharmacy, Hospital or Primary setting.
Desirable
* Experience of working in a GP Dispensary.
Qualifications
Essential
* Candidates must have completed the Level 2 Dispensary/Pharmacy NVQ qualification and completed their 1000 dispenser training hours. Candidates who do not meet this criteria need not apply.
Knowledge and Skills
Essential
* Ability to fulfil criteria outlined in the Job Description
* Excellent communication skills
* Excellent organisation skills
* Level of English language competency and communication skills necessary to perform this role safely and effectively
* Good interpersonal skills
* Excellent IT skills including MS Office, electronic Patient Management Systems and web-based technology
* Ability to work flexibly with people as part of a team
* Confidence to work with staff at all levels
* Ability to work under pressure in an organised manner
* Prioritise and meet deadlines
* Ability to work effectively in an autonomous manner
Desirable
* Experience of working in a GP Dispensary
* Experience of working with EMIS Web clinical system
* Experience of using Titan (cloud based dispensing system)
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
OAK TREE SURGERY & PENSILVA HEALTH CENTRE
Address
Pensilva Health Centre
School Road
Pensilva
Liskeard
Cornwall
PL14 5RP
Employer's website
(Opens in a new tab)
Employer details
Employer name
OAK TREE SURGERY & PENSILVA HEALTH CENTRE
Address
Pensilva Health Centre
School Road
Pensilva
Liskeard
Cornwall
PL14 5RP
Employer's website
(Opens in a new tab)