Job: Linen Porter at Cowley Manor
Based in: Cowley,
Cheltenham
Reports to: Housekeeping
Manager
Role
Overview:
Responsible
for supporting the housekeeping team by managing hotel linen, maintaining
storage areas, and ensuring the smooth operation of laundry processes. This
role helps maintain high standards of cleanliness and organisation throughout
the hotel while ensuring sufficient linen supplies are available for daily
operations.
DUTIES AND RESPONSIBILITIES
Linen & Laundry Management
* Handle the removal and
transport of used laundry from guest rooms and operational areas.
* Sort and count linen and
towels for collection by the external laundry service.
* Check all laundry items in
and out, ensuring documentation is completed accurately.
* Monitor linen stock levels
and ensure adequate supply is available at all times.
* Maintain a clean, organised,
and well-stocked linen room.
Housekeeping Support
* Assist the housekeeping team
with cleaning duties when required.
* Support the movement of
furniture and equipment as needed.
* Follow the correct
procedures for handling lost property.
* Clean and maintain storage
areas, corridors, and public spaces in accordance with the hotel’s
standards.
* Report any maintenance
issues, damages, or technical problems to the Housekeeping Manager.
Guest Interaction
* Greet hotel guests politely
and respond positively to any requests or questions.
Health & Safety
* Follow all health, safety,
and hygiene regulations at all times.
ABOUT YOU
A
Linen Porter is always working on behalf of our guests and working with other
team members. To successfully fill this role, you should maintain the attitude
and skills that follow:
* Engaging, and motivated.
* Flexibility to respond quickly and positively to a
range of work situations.
* Attention
to details and customer needs.
WHAT
IT IS LIKE TO WORK FOR US?
Whether you’re looking for an
entry-level employment or a new opportunity to evolve, we make a point to
recruit, develop, and retain the most motivated and talented people from all
backgrounds and skills. Here is what we can offer:
* On the
job and personalised training to develop the technical and managerial skills
necessary to develop a clear career path.
* Possibility
of inner company mobility within our foreign venues such as Italy, France,
Spain or Switzerland.
* Staff
discounts and benefits.
* Pension
scheme.