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Job Overview
Aquafax is the UK’s leading distributor of marine equipment, specialising in distributing the marine industry’s leading brands to our extensive customer base throughout the UK and Ireland. In this role, you will interact directly with customers via emails, phone calls, and in-branch contact to answer questions, provide guidance, increase sales, and elevate their experience with our company.
Why work for LKQ
* People First: We value our employees just as much as our customers.
* Work-Life Balance: Flexible working options to support your lifestyle.
* Career Growth: Genuine opportunities for progression in a thriving industry.
* Passion for Excellence: Join a team dedicated to being the best at what we do.
Key Responsibilities
* Greet and serve customers, being polite, patient, and helpful from the moment they enter the branch.
* Work on SOP system and handle customer transactions.
* Work to deliver a balanced performance across key business metrics and KPIs in line with business goals.
* Collaborate with Sales, Purchasing, Finance, and Technical Teams to maximise customer opportunities and promote a customer-first culture.
* Assist in receiving deliveries and managing stock procedures.
* Keep the branch clean, tidy, well-presented, and re-stocked.
* Support the Branch Manager in maintaining customer relationships.
* Assist and support where necessary.
Skills And Experience
* Passion for and experience in delivering excellent customer service.
* Previous experience in a sales advisor or customer service role.
* Interest in boating and/or knowledge of the Marine industry.
* Good communication skills.
* Knowledge of Microsoft Windows and Office Applications.
* Ability to plan, prioritise, and problem-solve.
* Knowledge of SOP systems.
* Result-driven and highly motivated to deliver and exceed targets.
What We Offer
* Competitive Salary – Regular reviews to keep your earnings competitive.
* Enhanced Annual Leave – Support a healthy work-life balance.
* Career Growth – Opportunities across the UK & Europe.
* Pension Contributions – Contributory pension scheme.
* Life Assurance – Financial security for you and loved ones.
* Employee Assistance Programme – Confidential support anytime.
* Gym Discounts – Reduced memberships at top health clubs.
* Healthcare Perks – Online GP, hospital plans, wellness benefits.
* Cycle to Work Scheme – Tax-free bike purchases.
* Retail & Staff Discounts – Savings on popular brands.
Additional Details
* Seniority level: Entry level
* Employment type: Full-time
* Job function: Sales and Business Development
* Industries: Motor Vehicle Manufacturing
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