Import Coordinator £30,000 per annum basic + Bonus Rochester Tuesday - Saturday 9am - 6pm (1‑hour unpaid lunch) 20 days holiday + bank holiday, parking on site, pension scheme Do you thrive in a dynamic work environment? If so, we have an exciting opportunity for you! Our client is on the lookout for a dedicated Import Coordinator who can bring energy, efficiency, and expertise to our growing business. What You'll Do: As an Import Coordinator, you will be the backbone of our importing process, ensuring everything runs smoothly and efficiently. Your responsibilities will include: Accurately and efficiently submit customs entries, ensuring full compliance with regulatory requirements * Review and maintain all import documentation, including commercial invoices, packing lists, phytosanitary certificates, and POAO certificates, ensuring accuracy and HMRC compliance * Liaise with hauliers, customs agents, suppliers, and internal teams to resolve delays, documentation issues, or compliance concerns * Track shipments proactively and provide timely progress updates to customers and hauliers * Act as a key point of contact for customer queries, delivering clear and timely status updates * Manage both personal and shared mailboxes, prioritising, tracking, and responding to enquiries efficiently * Maintain accurate internal trackers, updating them promptly to ensure all information remains currentWhat We ...