Sales Administrator
Salary: £24,000 – £29,000 (depending on experience)
Location: Office-based – Hayes
Benefits: 28 days holiday, Pension
We are seeking an organised and detail-focused Sales Administrator to join our Sales Admin team in Hayes. Reporting directly to the Sales Admin Manager, you will play a vital role in supporting wholesale operations, working with major clients such as John Lewis, Costco, and Selfridges.
This role is well-suited to someone with previous office-based administration experience, ideally with exposure to order processing, data entry and customer liaison. You’ll need to be confident working in a busy environment, have strong attention to detail and be comfortable using systems and Excel. Full training will be provided, but a solid grounding in administration is essential.
Key Skills & Experience:
* Previous office administration experience is essential (sales admin or wholesale exposure advantageous)
* IT savvy – confident with MS Word & Excel (reporting experience desirable)
* Strong data entry skills with excellent accuracy
* Highly organised with the ability to prioritise workload
* Clear and professional communication, both written and verbal
* Proactive, adaptable and able to work well under pressure
Key Responsibilities:
* Enter and process wholesale orders within the SAP system
* Issue order confirmations and manage stock/ETA updates
* Prepare and send proforma invoices
* Upload and manage customer orders via client portals
* Provide first-class after-sales support
* Complete new product line forms and supply product images/documentation to clients
* Monitor and manage seasonal and brand-led orders
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