Receptionist Administration and Business Support - White House Care Home Contract: Bank Salary: £12.71 Per Hour Shift Type: Dayshift Contracted hours: Bank A purpose-built, luxury care home positioned within the quiet residential area of Letchworth Garden City. We provide Residential, Nursing, Respite and Dementia care for 50-residents. As Receptionist, you’ll be the welcoming face of our care home, creating a positive environment for residents, visitors, and team members alike. Your excellent communication and interpersonal skills will be key to thriving in this role! What we offer: £12.71 per hour Pension scheme Onsite Parking Paid DBS Uniform Provided 5.6 Weeks Annual Leave (Based on a full-time contract) What You’ll Do Face-to-Face Interactions: Greet and assist visitors and clients with a positive attitude, addressing their needs and queries as effectively as possible. Mail Management: Sort and distribute incoming mail efficiently, ensuring that all correspondence reaches the right hands. Secretarial Support: Provide essential secretarial support, including maintaining accurate records and updating resident information on a daily/weekly basis. Organizational Tasks: Handle general filing, record maintenance, and photocopying to keep our office operations smooth and organized. Policy Adherence: Work in alignment with company policies and contribute to creating a supportive and efficient work environment. Additional Duties: Perform any other reasonable duties as requested by the manager or proprietor to support the smooth running of the care home. What We’re Looking For Communication Skills: Exceptional communication and interpersonal skills to build positive relationships with residents, employees, and external professionals. Organizational Abilities: Strong organizational skills to manage multiple tasks efficiently and maintain accurate records. Friendly Demeanour: A welcoming attitude to create a positive experience for everyone who interacts with our care home. Team Player: Ability to work collaboratively with others and contribute to a supportive team environment. Why You’ll Love This Role: Dynamic Environment: Enjoy a role where each day offers variety and the chance to make a meaningful impact on people’s lives. Community Focus: Be a key part of a caring environment where your efforts help maintain high standards of service and hospitality. Supportive Atmosphere: Work in a positive and supportive setting where your contributions are valued and recognized. About us: You’ll be joining a values-led care home that’s part of the Care Concern Group, a family-owned provider with over 130 care homes across the UK. We’re expanding rapidly and are committed to delivering high-quality care and support to our residents. If you’re ready to take on a rewarding role in a growing and supportive environment, we’d love to hear from you. We believe in delivering care to the highest standard, and our five core values guide everything we do: Trust | Respect | Passion | Kindness | Inclusivity These values define who we are and underpin everything we do, from the smallest interaction to the most complex care. If you live by these principles, this is a place where you can belong and truly make a difference. If you’re ready to bring your warmth and organizational skills to a role where you can truly make a difference, we’d love to hear from you! Apply now to join our team and become the friendly face of our care home.