Job Description
Role Overview
As a Spa Therapist at our brand-new Palé Hall Spa & Gym, you will deliver exceptional, personalised treatments while ensuring guests experience the highest standards of comfort, relaxation, and wellbeing. You will embody our values of professionalism, warmth, and excellence, playing a key role in shaping the reputation of our new wellness offering.
Key Responsibilities
1. Provide a wide range of high-quality spa treatments including massages, facials, and body therapies.
2. Deliver exceptional guest care, ensuring a calm, welcoming, and luxurious experience at all times.
3. Maintain treatment rooms, therapy equipment, and spa areas to the highest hygiene and presentation standards.
4. Advise guests on aftercare, treatment benefits, and suitable home-care products.
5. Support spa reception and guest flow when required, ensuring smooth daily operations.
6. Uphold all health, safety, and sanitation regulations.
7. Assist with the opening and closing procedures for the spa and gym.
8. Maintain accurate treatment records and support the management team with stock control.
Qualifications
Requirements
9. Recognised Level 3 beauty or massage qualification (or equivalent).
10. Previous experience in a luxury spa or wellness environment is preferred.
11. Strong treatment skills with attention to detail and a genuine passion for holistic wellbeing.
12. Excellent communication, guest-care, and interpersonal skills.
13. Professional, calm, and well-presented, with the ability to work independently and as part of a team.
14. Commitment to maintaining exceptional standards of hygiene and service.
Additional Information
What We Offer
15. Competitive salary.
16. Share of gratuities.
17. Supportive and collaborative team environment.
18. Free on-site parking.
19. Relais & Châteaux and Pride of Britain discounted stays.
20. Opportunities for further training, development, and brand partnerships.
21. Access to the new spa and gym facilities.