Job Description
Role Overview
As a Spa Therapist at our brand-new Palé Hall Spa & Gym, you will deliver exceptional, personalised treatments while ensuring guests experience the highest standards of comfort, relaxation, and wellbeing. You will embody our values of professionalism, warmth, and excellence, playing a key role in shaping the reputation of our new wellness offering.
Key Responsibilities
* Provide a wide range of high-quality spa treatments including massages, facials, and body therapies.
* Deliver exceptional guest care, ensuring a calm, welcoming, and luxurious experience at all times.
* Maintain treatment rooms, therapy equipment, and spa areas to the highest hygiene and presentation standards.
* Advise guests on aftercare, treatment benefits, and suitable home-care products.
* Support spa reception and guest flow when required, ensuring smooth daily operations.
* Uphold all health, safety, and sanitation regulations.
* Assist with the opening and closing procedures for the spa and gym.
* Maintain accurate treatment records and support the management team with stock control.
Qualifications
Requirements
* Recognised Level 3 beauty or massage qualification (or equivalent).
* Previous experience in a luxury spa or wellness environment is preferred.
* Strong treatment skills with attention to detail and a genuine passion for holistic wellbeing.
* Excellent communication, guest-care, and interpersonal skills.
* Professional, calm, and well-presented, with the ability to work independently and as part of a team.
* Commitment to maintaining exceptional standards of hygiene and service.
Additional Information
What We Offer
* Competitive salary.
* Share of gratuities.
* Supportive and collaborative team environment.
* Free on-site parking.
* Relais & Châteaux and Pride of Britain discounted stays.
* Opportunities for further training, development, and brand partnerships.
* Access to the new spa and gym facilities.