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1st/2nd Line IT Support Engineer, St Albans
Client: Xact Placements
Location: St Albans, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Reference:
a382f3d88763
Job Views:
5
Posted:
14.07.2025
Expiry Date:
28.08.2025
Job Description:
1st/2nd Line IT Support – St Albans
We’re looking to speak with an experienced 1st / 2nd Line IT Support Engineer to work onsite in St Albans. This is a fantastic opportunity for someone who thrives in a customer-facing role and enjoys solving problems.
You’ll be the face of IT support – responding to tickets, resolving hardware/software issues, setting up devices, and supporting end users. You’ll also help manage IT assets and assist with system updates and projects.
What we’re looking for:
* Previous experience in a 1st/2nd line support role
* Strong knowledge of Windows OS & Microsoft 365
* Excellent communication skills with a proactive, customer-first mindset
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