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Overview
Ricoh is recruiting for a Release & Deployment Manager based in London who will play a key role within Enterprise IT Service Engineering. This role is responsible for leading the planning, coordination, and execution of releases across multiple enterprise platforms and environments. The position oversees the end-to-end release management lifecycle—from scheduling and quality assurance to deployment and post‑release validation—ensuring operational stability, compliance with governance standards, and continuous improvement of release and deployment practices.
Responsibilities
* Develop, manage, and continually improve the Enterprise IT release and deployment strategy, policies, and processes.
* Lead the planning and coordination of complex, multi‑system release schedules to ensure timely and controlled delivery of changes.
* Own the Enterprise IT Release Calendar.
* Oversee the packaging, build, and deployment of applications across test, pre‑prod, and production environments.
* Collaborate with Applications Support, Platforms Engineering, DevOps, QA and Solution Design teams to ensure release readiness, including technical validation, rollback planning, and communication.
* Ensure all releases are compliant with governance, change control, and risk management frameworks.
* Manage release documentation, including release notes, deployment plans, and post‑implementation reports.
* Drive automation and tool adoption to improve release efficiency, consistency and traceability.
* Collaborate with Environment Management team to align the Release calendar with environment strategy.
* Lead release retrospectives and implement lessons learned to enhance future deployments.
Qualifications
* Hold at least a bachelor’s degree or equivalent professional qualifications in Computer Science, Information Technology, Engineering, or a related field.
* Proven background in release, deployment or DevOps roles, including leadership experience.
* Strong understanding of software development life‑cycle (SDLC), CI/CD pipelines and ITIL change management principles.
* Proficiency with release management tools (e.g. Jenkins, Azure DevOps, GitLab CI/CD, Octopus Deploy, Jira, ServiceNow).
* Excellent analytical, problem‑solving, risk management and communication skills; strong stakeholder management abilities.
* Experience in setting up Release & Deployment functions from scratch and managing large‑scale enterprise software releases across complex environments.
* Demonstrated ability to drive process improvements and manage change in a dynamic environment.
Benefits
* A competitive salary package.
* Industry‑leading benefits.
Equality & Diversity
Ricoh is an equal opportunities employer. We embrace and respect the collective and unique talents, experience and perspectives of all people. Together we inspire remarkable innovation.
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