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Hotel manager

London
Nobu Hotel London Portman Square
Hotel manager
Posted: 3h ago
Offer description

Job Ref: NOB2585

Branch: Nobu Hotel London Portman Square

Location: London Portman Square, West London

Salary/Benefits: Competitive salary, bonus and enhanced benefits

Contract type: Permanent

Hours: Full Time

Posted date: 20/02/2026

Closing date: 22/03/2026

As Hotel Manager, you will be a key leader within the hotel, supporting the General Manager in overseeing all operational areas and delivering Nobu's vision of service excellence, commercial success and strong team culture. Acting as a role model for our values, you will lead with integrity, energy and entrepreneurial thinking, ensuring the hotel operates smoothly while continuously enhancing the guest journey, food and beverage experiences and colleague engagement.

You will

Work closely with the General Manager to oversee the day to day operation of the hotel across Rooms and Food and Beverage
Contribute to the strategic direction of the property as part of the Executive Committee
Lead and advocate for the guest experience across all touchpoints, including restaurants, bars, events and in room dining
Drive operational performance across departments, balancing revenue growth, cost control and service excellence
Provide visible leadership and support to the Food and Beverage division, ensuring standards, service flow and commercial targets are achieved
Build revenue forecasts, supporting achievement of budgets, upsell targets and financial objectives across Rooms and F&B
Participate in marketing initiatives and commercial planning to support business growth, including restaurant and events performance
Support vendor sourcing, quality control, purchasing and contract management across operational areas
Deputise for the General Manager in their absence, assuming full leadership responsibility
Identify opportunities to improve efficiency, productivity and guest satisfaction across the hotel
Act as a visible and approachable leader for colleagues across all departments
Build strong relationships with Sales, Revenue, Reservations, Culinary and operational teams
Empower teams to deliver exceptional service to internal and external guests
Ensure all statutory, health and safety and company standards are implemented and maintained
Support the development and maintenance of departmental procedures to maximise performance
Oversee the end to end guest journey, ensuring every guest experiences Omotenashi
Provide coaching, guidance and leadership to managers and teams to enhance performance
Act as an ambassador for Nobu, embodying our values of Family, Crafted, Smile and Kokoro

What We're Looking For

You bring senior leadership experience within a luxury hotel environment, with strong operational and commercial awareness across both Rooms and Food and Beverage. You are a confident decision maker with the ability to inspire teams, drive performance and manage multiple priorities in a dynamic environment. With a strong understanding of restaurant and bar operations alongside hotel functions, you lead collaboratively, strategically and with a guest first mindset. Above all, you demonstrate passion for hospitality and the ability to deliver results through people, culture and service excellence.

Benefits Of Joining Our Team

Competitive executive salary plus annual bonus and enhanced benefits and medical
33 Days holiday
Two hotel wide social events each year including our Employee Awards Night
Discounted overnight stays across Nobu properties worldwide
Discounted Pilates classes and wellness treatments
Opportunities to progress within our hotel and the wider Nobu portfolio
Innovative learning and development opportunities
Exciting wellness and volunteering initiatives
Life Assurance Scheme
Cycle to Work Scheme
Discounts on all food and beverage
Free meals and refreshments while on duty

Nobu Hotels effortlessly blends modern luxury and minimal Japanese tradition into the concept of a lifestyle hotel. Filled with cutting-edge design and stunning spaces, Nobu Hotels provides remarkable hospitable service and an unparalleled experience like nothing before. Helming from world renowned

Chef Nobu Matsuhisa, Robert De Niro and Meir Teper, the Nobu Hotels concept is a remarkable conjunction of exquisite cuisine, innovation and creativity.

Nobu Hotel London Portman Square features 249 guest rooms and suites, together with a Nobu restaurant, ballroom and meeting spaces beautifully conceptualised by London-based architecture and interior design firm, David Collins Studio, in conjunction with Make Architects.

We are looking for great people that embody our core values of Kokoro, Smile, Family & Crafted.

You will share our passion, deliver quality results and have the courage to be different and creative within your specialism.

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