Job Description:
Job information Patient Pathway Officer from the Company Epsom and St Helier University Hospitals NHS Trust, this latest Patient Pathway Officer job vacancy is located in the city Sutton located in the country United Kingdom. This latest job opening is open to job seekers who have the latest education / graduate GCSE .
Job Responsibility:
Band 2
Main area Administrative and Clerical Grade Band 2 Contract Permanent: 3 days - to be confirmed Hours Part time - 22.5 hours per week Salary£26,696 pro rata pa incl. HCAS outer
At Epsom and St Helier Hospitals, above all we value respect. We put respect at the heart of all we do, by living up to our shared behaviours of kindness, professionalism, positivity and teamwork. This enables us to provide great patient care and make ESTH a great place to work.
Job overview
The postholder will assist the provision of quality patient care through dedicated administrative and clerical support and continuous improvement.
Based in Renal CAPD the post holder will support administrative and clerical issues relating to patients' pathway of care, including reception duties for CAPD.
Main duties of the job
To work as part of a clinical team assisting the Patient Pathway Coordinators/Assistants to ensure that patients are admitted efficiently for outpatient appointments, pre-admission appointments, investigative treatments, diagnostic procedures and inpatient and day case operations within national guidelines and in accordance with the trust's Patients Access, Booking and Choice Policy. To provide administrative support to consultant/clinical teams.
Working for our organisation
The Trust affords its employees equal opportunities in employment, training and development irrespective of sex, sexual orientation, gender reassignment, disability, marital/parental status, race, colour, nationality, ethnic origin, religion, hours of work, political beliefs, TU membership or age.
Detailed job description and main responsibilities
* To work as part of a clinical team assisting the Patient Pathway Coordinators/Assistants to ensure that patients are admitted efficiently for outpatient appointments, pre-admission appointments, investigative treatments, diagnostic procedures and inpatient and day case operations within national guidelines and in accordance with the trust's Patients Access, Booking and Choice Policy. To provide administrative support to consultant/clinical teams.
* To ensure that the information on is recorded accurately and comprehensively on the Trust PAS system(s).
* Disseminate patient and healthcare professional correspondence in a timely manner, including clinical correspondence and discharge summaries, to achieve quality measures.
* Meet and greet patients to the CAPD reception, booking and recording patient appointments as required.
* Adhere to systems for the tracking of healthcare records and X-rays.
* Provide information service for elective patients (including distressed and anxious patients/relatives as required).
* Promptly answer telephone enquiries, taking and relaying messages in a polite and helpful manner, taking action as appropriate.
* Provide cover for colleagues across the specialty/clinical directorate during periods of planned annual leave and sickness.
* To undertake additional administrative tasks and responsibilities within the specialty/clinical directorate as required.
* Adhere to all Trust policies including Infection Control, Hygiene Code, Data Protection Act, and Uniform Policy, taking appropriate account of patients' rights and diversity and ensuring fair access to services.
Person specification
Education
* School education
Desirable criteria
* GCSE or equivalent
Admin experience
* Admin experience
Desirable criteria
* Receptionist experience
The Trust has an Equal Opportunities Policy and all employees are expected to be aware of, and adhere to the provisions of this policy and to carry out their duties and responsibilities in accordance with this policy.
Your application: Please ensure that you have read the job description and person specification and that your supporting statement reflects these, as your application will be assessed and scored against these criteria.
References: You will be required to provide 3 years of employment/educational history.
Closing date: In order to streamline recruitment within our Trust, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications.
Disability Advice Line: For support with job opportunities and reasonable adjustments contact our Confidential Disability Advice Line at: Telephone: 02082963786Text: 07501066267Email: esth.dal@nhs.net.
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