*Job Summary*
We are seeking a General customer service assistant to join us in a creative friendly team.
The company
The attic creations is a brand that products ranges from greetings cards and gift to toys and textiles, aross wholesale and retail.
Customer service Assistant:
To succeed in this position, candidates should have exceptional communication, computer, and problem solving skills. you should be efficient,hardworking, adaptable and well organised.
Responsibilities:
-Creating customer orders, processing and order fulfillment.Resolve wholesale customer inquiries and issues in a timely and professional manner, ensuring a positive customer experience. Develop and maintain a thorough understanding of the Company's products and services to effectively assist wholesale customers and provide accurate information.
* Collecting and analysing data to learn more about consumer behavior. Identify and pursue new business opportunities to generate more sales.
* Collaborate with internal teams to ensure customer satisfaction and successful implementation of solutions
Skills:
- Proven experience in customer service and order fulfillment, preferably in a similar role
- Strong analytical skills to understand customer needs.
- Excellent communication and interpersonal skills.
- Excellent knowledge with computer, shopify, Excel, Words.
- Keen to learn
Job Types: Fixed term contract
Benefits:
* Company events
* Employee discount
* Free parking
* On-site parking
Schedule:
* Monday to Friday
Ability to commute/relocate:
* Poole: reliably commute or plan to relocate before starting work (required)
Work Location: In person
Job Types: Full-time, Temp to perm
Contract length: 12 months
Pay: £12.50-£13.00 per hour
Benefits:
* Company pension
* Free parking
* On-site parking
Work Location: In person