Pineapple are partnering with a thriving, Worcester-based organisation currently seeking an experienced HR Team Leader to join their expanding department.
The Role:
Working closely with the HR Services Manager and Director of People Operations, you will lead a dedicated team of HR Administrators and Coordinators. Your mission is to ensure the delivery of high-quality, efficient, and customer-centric HR services across the entire employee lifecycle.
Key Responsibilities:
* Leadership & Mentorship: Lead, coach, and motivate a team of HR professionals, driving performance across onboarding, payroll, and offboarding.
* Operational Excellence: Oversee daily operations ensuring strict adherence to SLAs and KPIs while identifying trends and mitigating risks.
* Process Transformation: Lead digitalisation initiatives to streamline workflows, identifying opportunities for automation.
* Compliance & Risk: Act as the HR professional for compliance systems (RTW, DBS, and Vetting), serving as the primary escalation point for complex transactional issues.
* Payroll Integrity: Manage HR-related payroll queries with precision, implementing control measures to guarantee peak accuracy.
* Stakeholder Collaboration: Partner with Payroll, Talent, and HRBPs to ensure a seamless, integrated service for all internal and external stakeholders.
What You’ll Bring;
* Proven Leadership: A track record of leading teams within an HR Service Centre or Shared Services environment, ideally in a medium-to-large organisation.
* Systems Expertise: Adept at using HRIS and data analytics to monitor service delivery and drive excellence.
* Compliance Knowledge: Deep understanding of Right to Work (RTW), DBS, and Data Protection Act obligations.
* Efficiency Mindset: Experience in identifying and implementing workflow enhancements and automation.
* Professionalism: The ability to maintain high levels of confidentiality and influence stakeholders at all levels.
* Qualifications: CIPD qualification is desirable but not essential.
The Perks
* Generous Leave: 25 days holiday + 8 Bank Holidays + your birthday off!
* Flexibility: A "buy or sell" holiday scheme to suit your lifestyle.
* Wellbeing: Private medical insurance, life insurance, and enhanced family-friendly leave.
* Growth: Fantastic learning and development support, including opportunities to gain professional qualifications.
* Extras: High street discounts and a competitive salary package.
If of interest, please apply for a confidential discussion. Pineapple Recruitment Ltd is recruiting for this role on behalf of our client and is acting as a Preferred Recruitment Agency on an exclusive basis.