Overview
An exciting and rewarding opportunity has arisen for the role of Healthcare Assistant, to join our team at our Coventry and Warwickshire Service Sexual Health Service.
Within this role, you will feel valued within HCRG Care Group, receiving access to exclusive rewards and benefits including:
* Salary of £24,486.00-£26,155.50 per annum (depending on experience), with group pension
* Free tea and coffee at your base location
* Membership of My Reward Hub, giving you access to discounts on everyday purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you
* Access to your wages as you earn them to help cover life’s emergencies and avoid overdraft fees or high interest rates
* Online and face to face help with your mental and physical wellbeing from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling
* Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our Outstanding learning and development team, The Learning Enterprise
* An open, just culture where you’re encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care backed up by at least £100,000 of ringfenced innovation funding each year
* The pride of working for an organisation committed to the highest clinical and quality standards: with a majority of our rated services holding good or outstanding ratings from the Care Quality Commission
Qualifications
* NVQ Level 2 in Health & Social Care (or equivalent)
* Care Certificate (desirable)
Experience & Knowledge
* Recent experience working in a patient-facing or customer service setting
* Previous experience within a sexual health service (desirable)
* Understanding of confidentiality, privacy, and dignity in care
* Awareness of equality, diversity, and inclusive practices
Skills & Abilities
* Excellent verbal and written communication, particularly with patients, carers, and multidisciplinary teams
* Able to provide individualised, empathetic care to patients
* Strong organisational skills with the ability to plan and prioritise workload independently
* Attention to detail and commitment to high standards of care
Personal Qualities
* Flexible and adaptable to changing service demands, including evenings, weekends, and outreach clinics
* Calm under pressure with the ability to adjust to a fast-paced environment
* Trustworthy, patient, and compassionate
* Professional and respectful approach to patient interactions
Other Requirements
* Full UK driving licence and access to a car for travel between clinic bases and outreach locations
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