Join Our clients team as their Customer Service Coordinator!
Based: Wimbledon
Salary: up to £26,k plus great benefits
Start: ASAP
Hours: 8.30am-4.30pm or 9am-5pm
Are you passionate about providing exceptional customer service?
Do you thrive in a fast-paced environment, juggling multiple tasks while ensuring every customer feels valued?
If so, we want to hear from you.
About Us:
Our client's mission is to deliver top-notch services to their customers while fostering a supportive and fun work environment. They are growing and looking for a dedicated Customer Coordinator who shares their enthusiasm for customer care and team spirit.
What You'll Do:
As their Customer Service Coordinator, you will be the heartbeat of our customer interactions.
Your primary responsibilities will include:
Responsibilities
1. Assist with daily administrative tasks to support the sales team.
2. Creating jobsheets, sending invoices and filing jobsheets away
3. Manage customer inquiries via phone and email with professionalism.
4. Maintain accurate records of sales activities and customer interactions.
5. Assist with managing our inventory management software
6. Utilise Microsoft Office and Google Workspace for documentation and reporting.
7. Support data entry tasks to ensure up-to-date information management.
8. Collaborate with team members to streamline office processes.
9. Send booking confirmations and assist with the directors office admin
10. Assist in preparing sales presentations and proposals.
11. Contribute to maintaining a positive team environment.
12. Qualifications
13. Proven office experience, preferably in a sales or administrative role.
14. Strong computer skills, including proficiency in Microsoft Office Suite.
15. Excellent organisational skills with attention to detail.
16. Good phone etiquette and communication skills.
17. Experience with data entry tasks is essential.
18. Ability to work collaboratively within a team environment.
19. A proactive approach to problem-solving.
20. Strong team player skills
Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.