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Corporate receptionist – stratford | monday to friday

Stratford-upon-avon
Bennett Hay Ltd
Corporate receptionist
Posted: 7 July
Offer description

Job Title: Receptionist

Location: Near Stratford Station

Salary: £30,576 per year

Contract Type: Full-time

Working Hours: 40 hours per week

Working Days: Monday to Friday

Shift Pattern: 8:00am–5:00pm or 8:30am–5:30pm

Holiday Entitlement: 28 days including bank holidays

About the Role
As a Receptionist at The Turing Building, you will be pivotal in creating a warm and professional first impression for every visitor. You will deliver best-in-class guest experiences, support daily operations, and ensure our reception and lounge areas remain immaculate. This role requires excellent interpersonal skills, a passion for hospitality, and the ability to anticipate and respond to guests’ needs with efficiency and discretion.

Key Responsibilities

* Greet and host all guests in line with Bennett Hay service standards, ensuring every visitor feels welcome and valued

* Consistently remember and refer to regular guests by name, maintaining an encyclopaedia of guest preferences

* Manage guest sign-in, issue visitor passes, and coordinate with hosts to announce arrivals

* Assist with meeting room bookings and preparation, including room dressing and setup

* Be an expert on the building, amenities, and surrounding Stratford Cross area to guide and assist guests

* Manage the building app and guest management systems to ensure accurate records and smooth communication

* Support security procedures, issue temporary passes, and liaise with the security team as needed

* Ensure reception, lounge, and shared areas are clean, tidy, and professionally presented throughout the day

* Report operational, safety, or maintenance issues promptly through the appropriate channels

* Assist with occasional out-of-hours events and provide flexible support to colleagues when required

What We’re Looking For

* Previous experience in a high-end hospitality, front-of-house, or reception environment

* Excellent verbal communication and interpersonal skills with a friendly, professional manner

* Strong organisational abilities and attention to detail

* Confident using IT systems, guest management platforms, and Microsoft Office

* Proactive problem-solving skills and a can-do attitude

* A polished personal presentation and commitment to upholding company standards

* Knowledge of Stratford and local amenities is desirable

Benefits

* 28 days holiday including bank holidays

* Pension scheme

* Uniform provided

* Access to training and development opportunities

* Employee assistance programme

* A supportive and inclusive working environment

Start Date: To be confirmed

Please do not call our Head Office for vacancy-related questions, as our HR Recruitment team is not always on site and prefer emails.

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