IT Coordinator 6 – 12 month FTC with potential to go perm
Based out of either Heathrow or Gatwick Airport
Rushlift is a leading provider of innovative customer-focused solutions in ground support equipment, mechanical services and fleet management. Rushlift provides impartial advice to enable customers to maximise the effectiveness of their industrial equipment fleet, through either long-term hire contracts or servicing and repair arrangements.
By combining Rushlift’s expertise in hiring and mobile servicing of equipment with the expertise in GSE of the former American Airlines team, Rushlift GSE is able to offer a comprehensive service across a number of UK airports, offering long-term rental of a comprehensive range of aviation ground support equipment.
We are seeking a highly organized and tech-savvy IT Coordinator to support and manage the IT infrastructure at our GSE sites. This role will be pivotal in ensuring seamless IT operations, troubleshooting technical issues, and maintaining the integrity and security of all technology systems and networks at our site locations. The IT Coordinator will also work closely with cross-functional teams, assist with hardware/software setup, and provide technical support to all site personnel.
Oversee the day-to-day operations of IT systems and networks at GSE sites, ensuring that all hardware and software systems are functioning effectively and efficiently.
Provide on-site technical support for end-users, assisting with software, hardware, and network issues. Support the setup, installation, and configuration of new IT systems, including servers, computers, printers, and other equipment relevant to GSE operations.
Work closely with the GSE operations, commercial and admin teams to ensure compliance with smooth business process, assist in troubleshooting, and implement any needed improvements, development or updates to existing systems.
Maintain accurate records of all IT systems, equipment, software, and user support requests. Ensure that documentation for IT infrastructure and procedures is up-to-date and easily accessible.
Provide training and guidance to on-site staff on the use of technology systems and software. Offer tips and solutions to improve work efficiency and troubleshoot common issues independently.
Act as a point of contact for IT-related vendors and service providers, ensuring that services are delivered according to agreed-upon terms and resolving any issues that may arise.
Ensure adherence to business & industry regulations, driving best practices for IT management. Monitor and flag any cyber or digital security threats on demand, tracking their quarantine and safe de-escalation.
ERP software and it’s UI operation
Microsoft Office suite
Finance Package software (Navision Dynamics or Business Central advantageous)
Good & broad web browser knowledge
Strong knowledge of IT systems, hardware, software, and networking.
Familiarity with system administration, Windows/AD & Azure environments, and basic database management.
Competitive Salary Package
Annual Bonus
Contributory Pension Scheme
Enhanced Parental Policies
Life Assurance
On site parking
Employee Welfare Scheme – Vouchers for birthdays/weddings/children/studies/long service etc; and Employee Assistance Programme giving you access to Retail/Health/Gym discounts, confidential counselling and advice, Cycle2Work Scheme, and much more….
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