Would you like to join Europe's leading premium health and wellness group?
Our team members are the ambassadors of our business, and we are looking for a passionate Membership Services Consultant to join us!
Your role will involve working in a fast-paced environment, making high-volume outbound calls to members who are leaving or have missed a payment, to help reduce attrition.
You will be part of a challenging yet fun outbound calling team, with the main focus on retaining members by proactively reaching out to them.
Our Team Members are at the heart of what we do. We ensure everyone working at David Lloyd Clubs feels a sense of belonging and thrives physically and mentally.
Perks include:
* Free Club Membership for you and your family
* Opportunity to earn commission*
* 50% Discount on food and drinks
* Discounts on Swimming, Tennis Lessons, and Personal Training
* Opportunities for Career Advancement through internal training and development
* Wagestream App: Get paid on demand!
* Access to our Benefits Suite
About you:
* Experience in outbound calling, especially in high-volume, fast-paced environments
* Ability to use initiative and manage workload independently
* Customer Service experience
* Strategic mindset with a commercial focus to maximize potential for growth in membership count and revenue
* Previous experience in the Health & Leisure Industry
Join us and help create a thriving and inclusive culture. Together, we're more than a club!
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