Welcome to John Shepherd, were known for moving people forward.
Now, were happy to offer you an exciting opportunity to join our dynamic team as a Regional Team Leader. This is a full-time, permanent position located in Solihull.
Lets talk about the role. It involves:
* Managing your assigned region and PUM, leading a team of Property Relationship Managers
* Driving performance through KPIs, budgets and service delivery
* Overseeing inspections, inventories and tenancy lifecycle activity, ensuring quality control
* Managing arrears, deposit returns and TDS claims
* Liaising with tenants, landlords, contractors and internal teams to deliver reactive maintenance to a high standard
* Monitoring compliance, complaints, contractor performance, voids and refurbishment opportunities
Were not just looking for someone who fits our team; we want to be a good fit for you too! Were looking for individuals with qualities such as:
* Experience managing a team/region within property management or lettings
* Strong understanding of property management processes, compliance and inspections
* Commercial awareness with experience managing KPIs, budgets and upselling services
* Confident handling arrears, complaints and deposit disputes
* Strong relationship management across landlords, tenants and contractors
* Organised, proactive and detail-focused, with experience using systems such as Reapit or Fixflo
Join us and experience a workplace that truly values you. Apply today!