Overview
Field Sales Representative - Liverpool Area
Join to apply for the Field Sales Representative - Liverpool Area role at Landau Forte College Derby.
Field Sales Representative - Eden Farm
Area covered - Liverpool
Salary - £25,500 to £30,000 dependent on experience
Responsibilities
* Customer Relationship Management: Build and nurture strong relationships with existing customers to ensure satisfaction and loyalty. Serve as the primary point of contact, understanding customer needs and offering personalised solutions. Conduct regular on-site visits to customer locations, providing support and addressing any concerns or issues. Process and maximise orders at the point of visit, processing through CRM.
* Business Growth & Development: Identify opportunities for growth within existing accounts through upselling, cross-selling, and introducing new products or services. Identify new business opportunities and markets through research, networking, and partnerships. Work closely with the sales team to meet individual and team sales targets. Gather customer feedback to inform appropriate internal departments for service improvements.
* Customer Support: Provide hands-on support to customers, offering online platform demonstrations and troubleshooting as needed. Ensure customers are fully aware of the company\'s product offerings and are utilising them to their full potential. Respond promptly to customer inquiries, ensuring excellent customer service and resolving any issues.
* Collaboration with National Accounts Team: Collaborate with the national accounts team to develop and execute sales strategies aligned with company goals. Share customer insights and feedback with the broader sales team to support business development initiatives. Support national campaigns, promotions, and initiatives, ensuring consistent messaging and customer engagement.
* Reporting & Performance Tracking: Maintain accurate records of customer interactions, sales activities, and outcomes using CRM tools. Provide regular updates to the sales manager on customer developments, sales opportunities, and potential risks. Monitor performance against individual KPIs and sales targets, taking action to address shortfalls.
Skills and Qualifications
* Strong interpersonal and communication skills to effectively manage customer relationships.
* Excellent problem-solving abilities and a customer-focused approach.
* Self-motivated with the ability to work independently and manage time effectively.
* Proficient in CRM systems and Microsoft Office Suite (Excel, Word, PowerPoint).
* Ability to quickly learn and understand product offerings and technical features.
Salary: £25,500 to £30,000 dependent on experience
Area covered: Liverpool
Employer: Eden Farm
Employment type
* Full-time
Seniority level
* Entry level
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