Job Description Purpose of the Role To provide ongoing support, supervision, and training to Care Professionals, ensuring the highest standards of care delivery. Key Responsibilities Conduct regular field-based supervisions and appraisals of Care Professionals. Maintain accurate records using Home Instead’s care management software. Facilitate introductions between clients and Care Professionals. Foster positive relationships and provide mentorship to Care Professionals. Maintain consistent communication and support across the care team. Carry out additional duties as assigned by the line manager. Ensure adherence to Home Instead’s Equality, Diversity, and Equal Opportunities Policy in both employment and service delivery. Undertake further training to support Care Professionals’ development as needed.