Insight Global is looking for a Engagement Analyst to join their team! You will be responsible for supporting our engagement function, ensuring the success and satisfaction of third-party partners while driving execution on priority deliverables across the engagement team.
This initiative will be a 6 month contract (Inside IR35). The role will follow a hybrid schedule, with 3 days onsite.
Responsibilities:
* Collaborate with internal teams to develop and execute on solutions that meet clients’ needs and objectives.
* Facilitate team standups to ensure momentum on in-progress workstreams.
* Analyze cross functional engagement touchpoints to identify optimization opportunities and increase collaboration.
* Collaborate with internal teams and syndication partners to prepare reports to track progress across engagement focus areas.
* Perform data analysis to derive key insights from cross functional engagement initiatives.
* Liaise with internal teams on tooling and leverage and improve existing processes.
Basic Qualifications:
1. Experience in a technology, engineering, or media company supporting customer engagement or relationship management activities.
2. Can do attitude; proactive to ensure partner requests are documented, tracked, and processes are followed.
3. Experience in understanding business requirements for media or technology related features
4. Experience with data analysis, synthesizing various data sets, identifying trends, and drawing meaningful conclusions.
5. Program or project management experience in a technology, engineering, or media company delivering complex, multi-workstream programs.
6. Strategic and pragmatic with excellent written and verbal communications skills, with the ability to tailor to all levels of an organization.