Service Administrator / Sevenoaks, Kent / £(phone number removed)
Overview:
My client, a leading SME in the Sevenoaks area, are looking for a Service Administrator to join their Aftersales team on a permanent basis.
Role & Responsibilities:
Working in an Aftersales team of 4, you will be primarily responsible for taking customer calls regarding servicing of equipment and machinery
Raising the job, ensuring the servicing is booked in
Raising invoices for any work that has been completed
Assist with daily service department needs
Liaise with various teams across the business
Make some outgoing calls to companies who may have lapsed and assess their needs
Essential Skills & Experience:
2+ years’ experience in a Customer Service or Aftersales role
Confident using multiple internal systems
Understanding of aftersales processes
Great communication skills
Import experience would be an advantage
Package:
Salary of £27,000 - £32,000 (dependent on experience)
Monday to Friday, 8am – 5:30pm
Private healthcare
Free parking
Great offices and friendly office culture