Overview
The Quality Technician ensures that all customer and regulatory quality requirements are met within a fast-paced Contract Electronic Manufacturing Services (CEMS) environment. Operating under AS9100, NADCAP, IPC-A-610, and J-STD-001 frameworks, the technician supports manufacturing and operations teams in delivering defect-free, on-time, and compliant product. This role requires a detail-driven, proactive professional committed to “right-first time” quality and continuous improvement.
Responsibilities
Product Quality & Compliance
* Inspect assemblies, PCBs, and electronic components against specifications and industry standards.
* Ensure compliance with AS9100, NADCAP, IPC-A-610, and J-STD-001 standards.
* Where required support Quality Control; Inspecting products at various stages of production, including First Offs, In-Process, Batch, and Final Inspection, ensuring conformance with AS9100/NADCAP standards and customer requirements.
* Maintain quality through all stages of manufacturing.
* Conduct DSQR releases as required.
* Maintain accurate defect recording logs.
* Ensure ESD and FOD protocols are always followed.
Documentation & Reporting
* Generate and manage First Article Inspection Reports (FAIRs) per AS9102 and customer-specific requirements.
* Maintain accurate records for inspections, audits, and corrective actions.
* Aide with the preparation of monthly KPI reports related to defects, repairs, and process trends.
Auditing & Standards
* Conduct internal and external audits per the company’s audit schedule.
* Support NADCAP and AS9100 audit readiness activities and corrective action closure.
* Lead/Assist in root cause investigations and reporting.
Training & Mentorship
* Deliver training on IPC and J-STD standards.
* Act as a subject matter expert for quality standards within assigned account teams and operations.
Customer & Cross-Functional Support
* Support Account Managers and the Quality Manager in customer communications and visits.
* Participate in quality reviews, warranty investigations, and corrective action validation.
* Collaborate with Production, Engineering, and Repair teams to improve process control and product conformity.
Continuous Improvement
* Identify and lead or contribute continuous improvement projects.
* Recommend process enhancements to increase efficiency and reduce defects.
* Ensure all quality processes and improvements are fully documented and implemented.
General Responsibilities
* Complete any additional duties or tasks as assigned by the Quality Manager.
Required Skills & Experience
* Quality experience in a PCB or electronic manufacturing environment.
* Working knowledge and/or experience of creating FAIRs.
* Proven knowledge of AS9100 standards.
* Experience with conducting internal audits.
* Understanding of root cause analysis tools (8D, 5 Whys, Fishbone).
* Experience and working knowledge in a technical or engineering field.
* Able to interpret technical drawings, schematics, and specifications.
* Comfortable with Microsoft Office and quality/ERP software
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