Description
Receptionist – Full Time
£32,760
We are looking for an exceptional corporate receptionist who is ready to move into a role with additional facility management and administration responsibilities. Based in a stunning office building in the Cowley area of Oxford, the position is offered as a 3-month contract, with the potential to become a permanent role for the right candidate.
Initially, you will work closely with the Building Manager, providing high-level administrative and facilities support while demonstrating strong organisational skills and the ability to effectively coordinate and manage contractors.
This is a highly visible and varied role where personality, professionalism, and attention to detail are essential. As the position develops into Front of House reception role, you will be responsible for delivering a five-star visitor and occupier experience, managing the customer journey to ensure a positive and lasting impression.
Hours and salary
£32,760 PA
Monday – Friday 8.00am – 5.00pm
Key Responsibilities
Reception
* Maintain an impeccably presented, welcoming reception environment that reflects the prestige of the building and the expectations of the occupier community
* Act as the primary point of contact for all visitors, providing a polished and personable first impression
* Represent the landlord with confidence, professionalism, and a strong understanding of the building, services, and occupier needs
* Deliver high-quality hospitality for visitors and occupiers, ensuring premium refreshments are replenished and re-ordered
Building management
* Build and maintain effective relationships with occupiers, contractors, and key stakeholders, including the Building Management Team
* Support the Building Manager with administrative tasks and ad hoc projects
* Logging/reporting issues, seeing through to resolution
* Provide support overseeing contractor visits, ensuring all works are carried out in line with Building Management requirements
* Assist with the management of building documentation, service records, and reports, ensuring accuracy and timely updates to the Building Management system
* Collaborate with the Building Manager to review and update policies and procedures, ensuring they remain current and effective
* Develop strong working relationships with the local letting agents and support them by ensuring any vacant office space is kept pristine in preparation for viewings
Tenant experience and community engagement
* Prepare a monthly occupier e-newsletter (as and when required)
* Support and deliver on-site events, pop-ups, competitions, and activations (as and when required)
Skills, Knowledge and Expertise
* Proven experience in a front of house reception role and are ready for a new challenge
* Personable and proactive with a confident manner and able to deliver impeccable customer service
* Self-motivated and thrive in an environment where you are required to multitask
* Excellent problem resolution skills along with outstanding communication and active
listening skills
* Competent Microsoft Office / App / Social Media user and willing to learn in house systems and processes
* Experience using Canva or other graphic design tools
* Advantageous: Understanding of building operations and facilities management
Benefits
* Contributory pension scheme / life assurance
* 24 / 7 access to a virtual GP for you and your family
* Wellbeing resources: digital gym, nutrition planning, wellbeing podcast
* Financial and legal information support
* Discounts and deals across multiple businesses
* Referral programme
* LAH training academy
LAH Property Marketing provide property-savvy front-of-house reception, on-site marketing teams and lifestyle managers for commercial property schemes nationwide.
For all developers, agents and property managers who believe in the power of extraordinary people. Our bespoke marketing and people services create the right impression, because, every tenant and visitor matter.