Press Tab to Move to Skip to Content Link
Select how often (in days) to receive an alert:
Job Title: Senior Customer Business Manager
Contract type: Permanent
Are you a talented Senior Customer Business Manager looking for an exciting new opportunity? Do you thrive in a supportive yet fast-paced environment? If so, this is the perfect role for you.
The Recipe
In this role, you will use compelling consumer, category, and customer insights to develop and implement the Customer and Joint Business Plans, ensuring all set targets are achieved.
The Role
You will develop and execute customer plans to achieve or exceed targets, incorporating activation, brand range, NPD promotion, Business Development, and merchandising tactics. You will be responsible for building effective relationships with key contacts in Trade, Marketing, Store, and Supply functions, ensuring the achievement of the Joint Business Plan. Where appropriate, you will manage, motivate, coach, and develop the sales team to meet goals and targets, as well as manage and prepare complex trade negotiations, utilizing internal expertise to present the best justifications to influence our customers positively.
You will monitor and report on sales performance, recommend corrective actions, and gain agreement on solutions to meet and exceed budgeted numbers. You will also manage the S and OP process, ensuring improvements and achievement of forecast accuracy targets. When appropriate, lead cross-functional teams to deliver demand and supply category and order management initiatives, and use account profitability information to improve profitability by Customer.
The ideal candidate will have:
* Significant commercial experience, ideally within Grocery, FMCG, or sales environments.
* Experience at the national account level, managing a top grocery retailer.
* Excellent commercial skills: negotiation, understanding of the bakery industry, analytical skills, working knowledge of SandOP process, ability to develop and communicate compelling commercial arguments, and experience developing joint business plans with retailers.
* Financial acumen: ability to deliver challenging P+L in a competitive environment.
* Excellent communication skills: articulate, influential, persuasive, and impactful.
* Strong relationship-building skills: establishing credibility and rapport with internal and external contacts at all levels.
* Excellent organizational skills: managing own and others' time effectively.
* Proficiency in IT: knowledgeable in complex spreadsheets and capable of preparing impactful PowerPoint presentations.
Extra Dough
And just so you know what your breads are worth:
* A share of the annual profits (discretionary profit share)
* 5 weeks holiday plus bank holidays, with the option to purchase an extra week
* Award-winning pension scheme with up to 7% company contributions
* Private medical insurance, health screening, and life assurance
* Product discounts and deals through our Extra Dough website
* Support for health and wellbeing, including free physiotherapy, 24/7 confidential helpline, and occupational health services
We value diversity and are committed to creating an inclusive workplace where everyone can do their best work, regardless of age, gender identity, race, religion, sexual orientation, physical or mental ability, ethnicity, or other aspects that make each individual unique.
#J-18808-Ljbffr