Installation Project Manager – Hospitality/Retail Operations/Facilities
Location: Home based with UK wide travel
Salary: c£45-55,000 + bonus + car/allowance + benefits
Our Client is a market leading organisation with an impressive portfolio of B2B customers in multiple sectors
The aim of this role is to provide industry leading operational opportunities are presented with absolute clarity and understanding to all project stakeholders. To consistently ensure 100% client delivery from expectation to reality and an exceptional customer experience from brief, design, quote, order and final delivery.
The role:
To regularly attend customer meetings and build detailed brief of customers’ requirements agreeing project milestones
To project manage allocated projects from conversion to delivery, undertaking required site meetings, coordination with other trades, fabrication approval and overseeing installation, ensuring all designs meet all technical and safety requirements
To ensure all financial aspects of the projects are agreed with the customer and adhered to throughout the project timeline.
To carry out review meetings to ensure all snags/additions are completed and final reconciliations are understood, delivering exceptional customer service
To construct an operational design that meets the specific requirements of the customers’ brief and business model.
To develop designs, with consideration to the customer’s and business’ needs, ensuring the design meets all technical and safety requirements.
To meet with customers to present the operational designs, ensuring all customers meetings are documented, with all actions confirmed in writing, where necessary action points are passed to relevant sub-contractors
To work with the sales team on designs and higher gross margin product lines to achieve the required level of profitability, ensuring regular lines of communication remain open with the Account Manager
The person:
In depth knowledge of hospitality or retail commercial fitouts
Commercial kitchen implementation
Project management experience and a proven record of project delivery
Exceptional customer relationship qualities ensuring all stakeholders are kept informed at all required times
Commercially focused with an ability to deliver within budgetary requirements
Proven pro-active approach to resolving issues
Ability to deal with customers and stakeholders at all levels of business
Excellent presentation skills, written and verbal
Driving Licence, ability to travel to operational sites across the UK
IT literate, preferably with experience of CAD
To apply please email your CV, or call for more details 0115 870 0115