Customer Service / Administrator Permanent, full time & Part time £25k p/a Benefits Beaconsfield Our prestigious client is looking for a highly presentable and articulate candidate to join their expanding team. This is primarily back office Customer Services / Administration with a small amount of Reception cover if needed. Due to the nature of the work and the opening hours of the practice, we are able to offer a range of full or part-time work patterns, including Monday – Friday daytimes, evenings and alternate Saturdays. The Patient Services Team deals with a wide range of telephone enquiries from customers, processes bookings and manages related administration. Duties / Responsibilities to include: Answering calls from customers in a professional and caring manner Dealing with customer questions/queries and booking GP or nurse appointments Ensuring patients complete new patient registration and GDPR forms Adding information to patient records, paying very careful attention to detail Passing prescription requests through to clinicians General administration including scanning; faxing; typing; filing; opening and distributing post; franking post; shredding; and ad hoc admin tasks Skills / Experience: Educated to GCSE level (or equivalent), including English and Maths At least 2 years' customer service and administration experience - ESSENTIAL (we will not be able to consider applications without this level of experience) Computer literate; including Microsoft Word; Excel and Outlook Strong verbal and written communication skills Excellent organisational skills and attention to detail