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Customer Care - Drakehouse- Full Time, Sheffield
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Client:
Location:
Sheffield, United Kingdom
Job Category:
Customer Service
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EU work permit required:
Yes
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Job Reference:
219c0582a143
Job Views:
13
Posted:
28.04.2025
Expiry Date:
12.06.2025
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Job Description:
Overview
McDonald's is one of the most recognised brands in the world, built on core values: Serve, Inclusion, Integrity, Community, and Family. We are committed to fostering a safe, respectful, and inclusive workplace, providing quality jobs, and ensuring opportunities are open to all.
As a Customer Care Assistant, you will be the face of your restaurant, engaging with customers to ensure smooth operations in the customer areas. Responsibilities include making children feel welcome, handing out balloons, organizing special events, attending to customers' specific needs, maintaining high standards of cleanliness in the dining area and toilets, and creating a warm, welcoming atmosphere. It is your duty to establish and maintain positive communication with customers and keep the manager informed about customer satisfaction.
You will work in a fast-paced, high-energy environment. We are looking for someone with a genuine smile, the ability to connect with customers, and make them feel valued.
Friendly, welcoming, courteous, and helpful behavior should come naturally, and you should work well as part of a team. Effective communication skills, including attentive listening, face-to-face verbal communication, and eye contact, are essential. Maintaining high energy levels while working efficiently and productively is also crucial.
Benefits include: Holiday pay, Service Awards, Meal allowance, Employee discounts from top high street and online brands, and more.
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