What's involved with this role: Job Title: Legal Business Support Admin Officer Ref: Brent 5272519 Pay rate: £24.78 per hour PAYE The role: The role operates within strategic guidelines but allows influence over service development and policy. It involves engaging with internal and external stakeholders to promote partnership working. The role includes managing and leading a high-performing team which involves providing comprehensive and efficient business support for Legal Services, supporting members of the Service Management Team (SMT) and the Director of Law, managing the Legal Services Finance and Admin Officers, and assisting the Senior Management Team with financial planning and administration for Legal Services. Key responsibilities: Lead and manage staff to drive high performance and efficient service delivery; develop and enhance team capability Deliver a customer-focused service while ensuring optimal use of resources Support the Director of Law and Senior Management Team (SMT) in achieving strong operational outcomes whilst monitor and control budgets to ensure financial compliance Oversee and report on external legal spend on barristers, experts, and solicitors Produce and manage monthly time charging and invoicing for legal service clients Facilitate discussions with client teams to set and maintain service standards and quality Manage the Legal Services case management system; gather and report performance data, client feedback, and benchmarking results Support SMT in achieving and maintaining external accreditations like Lexcel; coordinate annual assessments Oversee Legal Services’ ICT tools, including time recording and case management systems; maintain legal library and info systems Assist SMT and Director of Law in tracking staff training and maintaining accurate records Manage the Director of Law’s diary and communications; coordinate agendas and attend SMT meetings when needed Ensure effective communication with internal and external stakeholders; manage incoming queries professionally What the client is looking for: Strong practice management skills/experience Knowledge of working with various systems to help facilitate the role including IT systems Knowledge of issues facing an in-house legal service Knowledge of financial and management information systems, quality assurance systems, performance management, and marketing Track record of working with legal officers at senior level within a busy legal department Experience of assisting with implementing policy and strategy Experience of developing and adapting administrative processes to meet business needs Experience of working in an information sensitive environment Communicating and influencing skills Ability to use finance and management information systems for the monitoring of and reporting on indicators of performance, financial control, quality assurance and time recording. Ability to assist with the formation and evaluation of options for the effective delivery of Legal services. Ability to assist with developing new procedures policies and ideas for improving Legal Services. Strong time management and multi-tasking skills to meet tight deadlines Proficient IT skills, especially Excel Understanding of case management system analysis and reporting How to Apply Quote the Job Title and Reference Number in your application. Submit your CV in Word format. Applications are reviewed on a rolling basis—early submission is recommended. We will also add your details to our mail out lists. Please note you may receive details of roles outside of your immediate vicinity, as many candidates are able to relocate temporarily for work. Please disregard any such emails that are not of interest and let us know if you would rather not receive such mailouts and/or if you wish us to delete your details and prefer to apply direct to our advertised roles. If you do not hear from us within three working days, unfortunately your application has not been shortlisted on this occasion. Thank you for your interest in working with us. Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for. "XI JE Please note that clients invariably ask us to strip out contact details from CVs before we submit them for consideration. This is always quicker and easier to do if you send your CV to us in Word format, rather than as a PDF please.