Hybrid (2 days per week in office) - Midlands
About the Role
We’re looking for a Senior Infrastructure Engineer (Apple & Linux) to play a key role in delivering and supporting a large-scale, enterprise digital environment within a complex organisation.
This is a senior technical position where you’ll lead on Apple and Linux infrastructure, contributing to high-impact projects that support teaching, research, and business‑critical services. You’ll work closely with cross‑functional teams to design, implement, and maintain modern, secure, and scalable IT services.
What You’ll Be Doing
* Lead the operational delivery and management of Apple & Linux platforms using modern endpoint management tools (e.g. Jamf or equivalent)
* Support and troubleshoot complex infrastructure issues across endpoints, servers, networks, and applications
* Act as a technical lead on major infrastructure projects (OS upgrades, new environments, platform rollouts)
* Plan and implement infrastructure and configuration changes
* Collaborate with architecture, operations, and project teams to deliver strategic IT initiatives
* Monitor system performance, capacity, and security, ensuring high availability and resilience
* Drive incident and problem resolution, taking ownership of complex technical challenges
* Evaluate new technologies and recommend improvements based on performance, scalability, and value
* Mentor colleagues and promote knowledge sharing across teams
* Contribute to internal and external technical communities and professional networks
What We’re Looking For
Experience & Knowledge
* Significant experience in IT service delivery (typically 5+ years)
* Strong expertise in Apple and Linux infrastructure
* Broad technical knowledge across:
* Networks
* Servers, storage, and cloud platforms
* Enterprise applications
* Experience with IT service management frameworks (e.g. ITIL)
* Proven track record of working in complex IT environments
Skills
* Strong analytical and problem-solving ability
* Ability to lead technical workstreams and support others
* Excellent communication skills (technical and non‑technical audiences)
* Ability to prioritise and manage workloads under pressure
* Collaborative mindset with a proactive approach to learning
* Relevant IT qualification (HNC/HND/Degree or equivalent)
* ITIL Foundation (or working towards)
What You’ll Bring
* A proactive and accountable approach
* Resilience and adaptability in a fast‑paced environment
* A collaborative and inclusive mindset
* A drive for innovation and continuous improvement
Why Join?
* Be part of a collaborative and forward‑thinking digital team
* Opportunities for professional development and progression
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