Facilities Manager – Location: Home Counties. Mitie is looking for a technically qualified and commercially focused Facilities Manager to oversee the delivery of both hard and soft FM services across a portfolio of sites in Slough and the Home Counties. This is a key client‑facing role requiring strong operational leadership, technical expertise, and the ability to drive service excellence across a diverse estate.
Key Responsibilities
* Manage the end‑to‑end delivery of hard services (M&E, compliance, PPM, reactive maintenance) and soft services (cleaning, security, catering, waste, etc.)
* Ensure all technical services are delivered in line with statutory compliance and health & safety regulations
* Act as the primary point of contact for clients, building strong, trusted relationships
* Lead, develop, and performance‑manage on‑site teams and specialist subcontractors
* Oversee asset management, lifecycle planning, and maintenance strategies
* Manage budgets, drive cost efficiencies, and identify value‑add opportunities
* Monitor service delivery against KPIs and SLAs, implementing continuous improvement initiatives
* Produce regular reports, support audits, and ensure governance standards are met
* Support mobilisation and project delivery across the portfolio when required
About You
* Proven experience managing both hard and soft FM services in a client‑facing environment
* Technical background essential (e.g., engineering, M&E, building services)
* Relevant qualifications such as HNC/HND/Degree in Engineering or Building Services (or equivalent experience)
* Strong understanding of statutory compliance, including HVAC, electrical, and building systems
* Demonstrable experience managing multi‑site operations
* Excellent leadership and stakeholder management skills
* IOSH/NEBOSH qualification or equivalent (desirable)
* Commercially aware with experience managing budgets and driving efficiencies
* Full UK driving licence
Safeguarding Commitment
Mitie is dedicated to safeguarding and promoting the welfare of children and young people. We expect all team members to uphold this commitment. The successful candidate will be required to undergo an enhanced DBS check and provide satisfactory references.
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