The role
Within this role you support residents with enduring mental health issues. This can be highly challenging but rewarding in equal measure.
This role requires shift work which can include weekdays, weekends and bank holidays for our mental health service in Stevenage - with opportunities for additional shifts in Letchworth and Baldock
As a bank worker you will be fully responsible for our customers' support and encouraging their independence. The customers' all have complex enduring mental ill health, regularly the result of drug induced psychosis, with unpredictable behavioural patterns. They require positive support to ensure their independence is maintained and they are encouraged to remain as active in the community as possible. The ultimate objective if for residence to return to independent living in the community.
What you`ll need to succeed
Experience in supporting vulnerable adults is preferred. You will be required to make decisions on how to deal with safeguarding and risk issues on a daily basis so you must be confident and decisive in responding to issues. While you have the full support of a dedicated management structure daily you will be the lead in the service. Including maintaining detailed records and dealing with third parties involved with residence support package.
If you can demonstrate a passion to deliver excellent service to vulnerable adults in a dignified manner and want to make a real difference to a vulnerable section of the community this is a role for you. You will be the person that makes a difference to an individual becoming content and managing their own life!
To meet our commitment to providing safe, high-quality services to our customers we will complete an enhanced background check with the Disclosure and Barring service, which will include a check of the Adult Barred list once an offer of employment is made. A new check will be completed every three years.
Metropolitan Thames Valley provides affordable housing for people living in London, the South East, East Midlands and East of England.
We also offer a range of care and support services. Our specialist areas include older people, mental health and transitional services which provide intensive support to marginalised or vulnerable people.
We deliver training programmes, events and activities for our residents, designed to boost employment opportunities and foster stronger communities.
A member of the National Housing Federation the G15 ? which represents London?s largest housing associations ? we influence policy for the benefits of our residents and the wider sector.
In October 2018 like minded housing associations Metropolitan and Thames Valley Housing formally completed a partnership to form Metropolitan Thames Valley. We came together because we want to improve the services we provide and do more in our communities. We?ll do this by listening to our customers and working alongside them.
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