Power BI Developer – East Midlands – Local Authority
£367 - £482+ per day(negotiable depending on experience)
Hybrid working available – 2 days in the office
6 months initial contract – likely to be extended
Job Responsibilities:
* Strong Power BI build skills: DAX, Power Query (M), data modelling (star schema)
* Experience reporting from Dynamics 365 / Dataverse (tables, relationships, option sets, including custom tables)
* Delivered reporting for Customer Service / Contact Centre: cases, queues, SLAs, agent performance, call statistics.
* Data extraction/refresh patterns from Dataverse (e.g., connector/TDS/Synapse Link/Fabric) and shaping for analytics
* Implements RLS, governance, and performance optimisation (model + measures)
* Can translate service ops needs into clear KPIs, definitions, and usable dashboards
You must have:
* Knowledge of Omnichannel/contact centre metrics (e.g., FCR, AHT, backlog/aging)
* Broader Power Platform exposure (Power Apps/Automate) and how it impacts data/reporting
* Experience of working directly within a local authority is essential
Benefits of Working with On-recruitment:
* Up to a £250 referral bonus for any successful referrals – T’s & C.s apply
* Free DBS Checks
* Access to a wide range of temporary and permanent opportunities