IT Assistant
* Part-time (Monday to Friday, 9am to 2pm)
* Location: Fulham, London
* Salary: £27,986.73 to £29,319.99 - Pro rata
Join a forward-thinking organisation that is dedicated to making a significant impact in the community. They are looking for a proactive and customer-focused ICT Assistant to ensure the smooth operation of their IT systems and provide exceptional service to all staff members and stakeholders.
Day-to-day of the role:
1. Technical Support: Provide immediate assistance for common IT issues using SharePoint, Microsoft Teams, Office 365, and more, while escalating complex problems when necessary.
2. System Administration: Manage and update digital systems, ensuring optimal cybersecurity practices and infrastructure management.
3. Equipment Maintenance: Monitor and maintain ICT equipment and network infrastructure, liaising with contractors for any necessary repairs or updates.
4. Helpdesk Support: Work with external helpdesk services to ensure all IT issues are logged, tracked, and resolved swiftly, maintaining excellent communication with all users.
5. Onboarding Support: Assist in the onboarding process by setting up new user accounts and preparing...