Lodge Porter / Receptionist
Location: Central Oxford
Salary: £29,000 £33,000 per annum £1,730 Oxford location allowance, plus excellent benefits
Hours: 12-hour shifts (days and nights) on a 16-day rota
An esteemed Oxford institution is seeking a Lodge Porter / Receptionist to join its front-of-house and security team. This is a varied and responsible role combining reception, security, and customer service duties in a prestigious and historic environment.
Key Responsibilities
1. Act as the first point of contact for staff, students, and visitors, ensuring a professional and welcoming reception service.
2. Maintain campus security through regular patrols, CCTV monitoring, and access control.
3. Respond appropriately to emergencies, incidents, and fire alarms in line with safety procedures.
4. Manage deliveries, mail, keys, and valuables entrusted to the Lodge.
5. Assist with guest arrivals and departures, events, and visitor admissions.
6. Handle telephone and general enquiries efficiently and courteously.
7. Support the training of new Lodge staff and contribute to the smooth daily running of the Lodge.
Essential:
8. Experience in customer service, security, or similar front-of-house work
9. Strong interpersonal and time-management skills
10. Fluent written and spoken English
11. Physically fit and able to respond quickly in emergencies
Benefits
12. Enhanced contributory pension scheme
13. Free meals on duty
14. Access to sports facilities and healthcare scheme
15. Cycle-to-Work and bus pass schemes
16. Generous holiday entitlement
Additional Information
This is a shift-based position (including weekends and bank holidays). The successful candidate will be required to undergo enhanced DBS clearance.
If you are dependable, customer-focused, and enjoy working as part of a team in a unique environment, we’d love to hear from you.