Location: Birmingham
Salary: Up to A GBP 58,000 + Bonus
This is a business that takes hospitality seriously.
Theyre looking for a General Manager who can lead from the front, build a high:performing team, and create an environment where both guests and employees genuinely want to be. Someone who understands that great hospitality is about more than hitting numbers : but also knows how to deliver them.
This is a high:profile role within a premium dining business where standards matter, culture matters, and guest experience comes first.
The Role
* Lead and inspire a large management and front:line team
* Take full ownership of the guest experience, ensuring exceptional standards every day
* Drive commercial performance across sales, labour, cost control and profitability
* Build strong relationships within the local community and establish the venue as a destination site
* Develop, coach and retain future leaders within the business
* Create a positive, high:performing culture where people enjoy coming to work
* Work closely with senior leadership to deliver business objectives and continuous improvement initiatives
* Be highly visible on the floor, leading by example and setting the standard
The Person
* An experienced General Manager from a premium hospitality environment
* Comfortable leading large teams within a high:volume operation
* Commercially strong with a proven track record of delivering results
* Passionate about food, drink and delivering memorable guest experiences
* A natural leader who develops people and builds strong teams
* Confident managing P and L performance and operational KPIs
* Energetic, engaging and highly credible with both guests and employees
* WSET qualifications would be advantageous
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