Company Description
Pay: £14.00- £15.50per hour
Shifts: Night shifts - bank to cover holiday and sickness
Driver required: Yes - full licence and access to your own vehicle
We are CCH. With 14,000 colleagues across 32 care companies, we have one purpose: to make sure no one in need of care is ever forgotten or left behind. We’re not only changing lives, we’re transforming the care sector. Our people-first approach puts care professionals at the centre of everything we do. Our goal is simple: to be the best place to work in care.
What makes CCH a great place to work? The results speak for themselves:
1. 5,243 care professionals have referred a friend to join our company.
2. 135 internal promotions were earned in just 12 months
3. Every Operational Director began their career as a care professional
At Complete Care Amegreen, part of CCH, we live by our values of Community, Courage, and Heart and we’re looking for like-minded people to join our growing Complex Care team in Birmingham.
Job Description
So, what will your day look like?
Every night shift brings variety in this rewarding role supporting one of three individual young clients, each with unique needs and personalities, where you’ll provide tailored, person-centred care and truly make a difference. You will act as a flexible night support worker across all three care packages, covering holidays and sickness for up to five nights per week across a seven-day rota, with full backing from an experienced Nurse, Care Coordinator and Client Manager. Working with young people aged 8–14, you’ll play a key role in communication and relationship-building with both clients and their families, using an iPad to accurately record shifts and medical information, and developing personalised communication approaches, including with nonverbal clients.
Qualifications
What you’ll need:
4. Reliable and punctual, with a strong sense of responsibility for night support work
5. Excellent communication skills with young people, their families, and professional care teams
6. A patient, kind and caring approach, with the willingness to learn Makaton if not already trained
7. Ability to stay calm, confident and professional in all situations
8. Comfortable advocating for young people and being their voice when needed
9. Commitment to promoting choice, independence, dignity and respect at all times
10. Willingness to build a deep understanding of each young person’s individual needs and communication style
11. A positive, bubbly personality that helps make each shift reassuring and enjoyable
12. Ability to balance being warm and friendly with maintaining professional boundaries
13. Respectful of cultural backgrounds, medical needs and individual requirements
14. Accurate, timely and factual record-keeping using digital systems (iPad-based reporting)