Salary: £36,000 - 48,000 per year Requirements: Hands-on testing experience with Salesforce platforms (Service Cloud preferred) Strong understanding of test methodologies and defect management Previous experience working within or supporting contact centre environments Confident working in Agile or hybrid delivery teams Ability to work autonomously, with strong attention to detail ISTQB Foundation or Advanced Certification (desirable) Experience using tools such as Jira, Azure DevOps, or similar (desirable) Prior experience in contract or consultancy assignments (desirable) Responsibilities: Plan, design, and execute test cases for Salesforce-based solutions Perform functional, regression, integration, and end-to-end testing Work closely with developers, business analysts, and end users Log, track, and retest defects, ensuring timely resolution Support testing around contact centre workflows, systems, and processes Provide clear test documentation and contribute to overall quality assurance practices Technologies: Azure Cloud DevOps ISTQB Support JIRA Salesforce More: We are seeking an experienced Test Analyst / QA Tester with a strong background in Salesforce testing to support a key project. This is an excellent short-term contract opportunity for someone who can quickly add value, work collaboratively, and hit the ground running in a fast-paced environment. This role is hybrid, requiring on-site presence at our Sheffield office at least 3 days per week, while also offering a collaborative working environment with flexibility where possible. last updated 9 week of 2026