Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options. Our core values are ‘Be open, be compassionate and be bold’ and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential. We have an exciting opportunity for an Assessment and Engagement worker based in Walthamstow who has the skills and experience to assess and engage with our service users, ensuring that they access the right intervention at the right time, in a way that best meets their needs. No two days are the same and we treat every person who comes into our service as an individual, so being flexible, curious and a good listener are key. Location: Walthamstow Full Time Hours: 37.5 per week Contract: Fixed term maternity cover for 12 months from start date Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. What You'll Do: Conduct triage and thorough assessments for individuals seeking treatment at both hub and community venues. Provide person-centered, recovery-oriented key working to a small caseload, utilising a range of interventions tailored to each individual. Engage people from diverse backgrounds struggling with alcohol and substance use in effective, evidence-based treatment programs. Stay flexible and adapt to activities and tasks that directly meet the needs of our clients and services. Advocate for access to partnership services and collaborate with service users to support their social reintegration, promoting recovery, resilience, peer support, and self-determination. What We’re Looking For: A deep, empathetic understanding of substance misuse and a passion for supporting individuals on their journey to recovery, backed by experience in similar settings and a strong knowledge of mental health interventions and services. Exceptional communication skills that allow you to truly connect with and inspire people from all walks of life. Your ability to listen and communicate clearly, along with your IT proficiency, will ensure that everyone’s voice is heard and needs are met. A proactive mindset, with the ability to organise your time effectively, always keeping the well-being of those you support at the forefront of your work. You see challenges as opportunities to make a difference. A collaborative and inclusive spirit, recognising the power of teamwork and bringing strong interpersonal skills to build meaningful connections with a diverse range of professionals, agencies, and stakeholders. Flexibility and adaptability, with a focus on ensuring that the well-being and unique needs of each service user guide your actions and decisions. A steadfast commitment to maintaining the highest standards of information governance and safeguarding, ensuring that everyone’s privacy, dignity, and safety are upheld. A genuine dedication to your own growth and that of others, with an unwavering passion for continuous learning, self-improvement, and contributing to the development and empowerment of those around you. What we will give to you: 25 days of annual leave, plus bank holidays. Additionally, you'll receive one extra day of annual leave for each year of service during your first five years, therefore you will enjoy 30 days of leave after five years with us. Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme Contributory pension scheme Several benefits incl. discounts for shopping, cinema, holidays, etc. A friendly and supportive team Training, career development & progression opportunities Generous Refer-a-Friend Scheme Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role. Direct applications only we will not be engaging agencies for this vacancy. Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions. More information about eligible roles and occupations can be found here: Skilled Worker visa: Overview - GOV.UK We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible. Salary is subject to review in line with the 2025/26 pay award. CGL points 23 to 28 (£27,861.26 - £32,002.35) Outer London Weighting (£2,195.72) 2/6/2026 31/5/2026 Imran Mehtar | Imran.Mehtar@cgl.org.uk | 07809105647 This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.